Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
1. What types of tours do you offer?
We offer a variety of tours, including classic city tours, themed exploration tours (such as art, history, or culinary), and private luxe experiences tailored to your interests.
2. How long do the tours last?
Tour durations vary by package. Our classic city tour lasts about 3 hours, themed exploration tours are typically 4 hours, and private luxe experiences can be customized for a full day (up to 7 hours).
3. What is included in the tour price?
Each package includes different features such as guided commentary, priority access to attractions, tastings, and personalized itineraries. Please refer to the specific package details for more information.
4. Are the tours suitable for children?
Yes! Our tours are family-friendly, and we can tailor the experience to make it engaging for children. Please let us know in advance if you have specific needs.
5. How do I book a tour?
You can book a tour directly through our website. Simply select your desired package, choose a date, and complete the booking form. You will receive a confirmation email shortly after.
6. What is your cancellation policy?
We offer a flexible cancellation policy. You can cancel your tour up to 48 hours in advance for a full refund. Cancellations made less than 48 hours before the tour may incur a fee.
8. Can I customize my tour?
Absolutely! Our private luxe experience package allows for full customization based on your interests and preferences. Just let us know what you’d like to focus on, and we’ll create a personalized itinerary for you.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!