Terms of Service

Terms of Service

Welcome to Museology! These Terms of Service govern your use of our guided tours in Paris. By accessing our website and booking our services, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you must not use our services.

2. Services Offered

Museology offers a variety of guided tours in Paris, focusing on art, history, culture, and architecture. We aim to deliver enriching experiences tailored to the needs of our customers.

3. User Accounts

In order to book tours, you may be required to create an account with Museology. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  • Ensure the information you provide us is accurate and up-to-date.
  • Notify us immediately of any unauthorized use of your account.

4. Booking and Payment

To complete a booking for a tour, you must provide accurate information and complete the payment process. Payment can be made via the available methods as specified at the time of booking.

4.1 Payment Terms

All payments must be made in full at the time of booking unless otherwise agreed. Prices are subject to change, but once a booking is confirmed, the price is guaranteed.

4.2 Cancellation Policy

We understand that plans can change, so we have developed a cancellation policy:

  • Bookings cancelled more than 48 hours in advance are entitled to a full refund.
  • Bookings cancelled between 48 hours and 24 hours in advance will incur a 50% cancellation fee.
  • No refunds will be issued for cancellations made less than 24 hours before the scheduled tour.

5. Tour Participation

All participants must adhere to the guidelines set forth by our tour guides. This includes the following:

  • Arrive at the designated meeting point on time.
  • Behave respectfully towards our guides, other participants, and sites visited.
  • Follow safety instructions provided during the tour.

6. Health and Safety

Your safety is our priority. By participating in our tours, you agree to follow health and safety guidelines. Individuals with specific health conditions or disabilities are encouraged to consult with us prior to booking.

7. Intellectual Property

The content on our website, including text, graphics, logos, and images, is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

Museology will not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or participation in our tours. You assume all risks associated with your participation.

9. Indemnification

You agree to indemnify and hold Museology harmless from any claims, losses, liabilities, damages, costs, or expenses arising from your use of our services or violation of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Museology operates. Any disputes will be settled in the courts of that jurisdiction.

11. Modifications to Terms

Museology reserves the right to modify these Terms at any time. We will notify you of any significant changes by posting notices on our website. Your continued use of our services after changes have been made constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us through the provided channels listed on our website.

13. Entire Agreement

These Terms represent the entire agreement between you and Museology regarding your use of our services, superseding any prior agreements.

Thank you for choosing Museology as your guided tour provider in Paris. We look forward to enhancing your experience of this beautiful city!

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